CUSTOMER RELATIONS MANAGER (F/M/D)
- Christoph Miethke GmbH & Co. KG
We are MIETHKE, a globally active, medium-sized medical technology company based in Potsdam. As a technology leader in the field of neurosurgical implants, we develop and manufacture highly specialized solutions for the drainage of cerebrospinal fluid - with precision, innovative strength and responsibility for our patients suffering from hydrocephalus. Our particularly high level of vertical integration is a key success factor.
Join our internal sales team and use your organizational skills, communication skills, and solution-oriented approach to bring structure to our daily work.
Do you want to help shape the work environment, take on responsibility, and work in an environment where everyone is treated as an equal? Then you’ve come to the right place. We’re looking for a dedicated individual with sharp analytical skills, a structured way of thinking, and a desire to take on responsibility.
And: diversity, appreciation and tolerance are part of our culture - we would be delighted if this also corresponds to your core values.
YOUR TASKS
- You will independently and proactively support our domestic and international clients in an in-house role - from preparing quotes and processing orders to managing collections.
- You will create and manage customs and trade documents and ensure that all relevant data and documents are continuously updated in our ERP system.
- You will generate reports, analyze relevant key metrics, and thereby create transparency to support informed decision-making.
- You will maintain close communication with our clients, suppliers, and internal departments, ensuring a smooth flow of communication and information.
- You will work closely with related departments and actively participate in cross-departmental projects.
- You will identify opportunities for optimization in existing processes, contribute your own ideas for process improvement, and actively participate in their implementation.
YOUR PROFILE
- A degree in business administration or a comparable qualification, e.g., a business apprenticeship with relevant professional experience
- Initial professional experience in customer relations, inside sales, or a comparable field, as well as knowledge of working with an ERP system
- Knowledge of handling customs and trade documents is a plus
- Interest in analyzing customer and market potential
- An open, communicative personality who enjoys actively interacting with internal and external stakeholders
- An independent, structured, and responsible work style, along with a good sense of priorities and processes
- Very good German and business-level English; any additional foreign languages are a plus
OUR OFFER
- Family-friendly and flexible work schedules, and a workplace where we can be ourselves
- Access to a company retirement plan and opportunities for professional development through training events
- Sports activities and team events, as well as specialty coffee, tea, and water available at all times
- Additional benefits such as childcare subsidies, Urban Sportsclub, JobLunch, and much more
- A work environment in an innovative, medium-sized company with over 250 employees and interesting and varied tasks
- A two-year fixed-term contract
INTERESTED?
By the way, we believe that anyone can learn anything. Therefore, please feel free to apply to us if the advertised profile does not seem to suit you completely. We take a close look at every application and are open and curious - even or especially in the case of unusual backgrounds.
If you have any questions about this position, please contact us: +49 331 620 83 4484 or jobs@miethke.com.
Note on our application and selection process:
We highly value diversity. It is therefore a matter of course for us to consider all applications regardless of age, origin, gender, sexual identity, disability or religious affiliation.
- Anke Breitfeld
- Recruiter*in
- Roland Schulz
- Vice President Product & Sales
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