Customer Relation Manager
- Christoph Miethke GmbH & Co. KG
We are MIETHKE, a globally active, medium-sized medical technology company based in Potsdam. As a technology leader in the field of neurosurgical implants, we develop and manufacture highly specialized solutions for the drainage of cerebrospinal fluid - with precision, innovative strength and responsibility for our patients suffering from hydrocephalus. Our particularly high level of vertical integration is a key success factor.
Join our internal sales team and use your organizational skills, communication skills, and solution-oriented approach to bring structure to our daily work.
Be a part of our versatile team: Do you want to shape things, take on responsibility and work in an environment of equals? Then you've come to the right place. We are looking for a committed individual with analytical acumen, a structured way of thinking and a desire for responsibility.
And: diversity, appreciation and tolerance are part of our culture - we would be delighted if this also corresponds to your core values.
YOUR TASKS
• You will independently and proactively support our domestic and international customers in an in-house role - from preparing quotes and processing orders to managing accounts receivable.
• You will maintain close communication with our customers, suppliers, and internal departments to ensure a smooth flow of communication and information.
• You will support our sales team, maintain customer data in ERP/CRM systems, and generate reports.
• You will handle general administrative tasks and ensure the provision of relevant information and marketing materials.
• You will prepare and manage customs and trade documents.
• You will work closely with related departments and actively participate in cross-departmental projects.
YOUR PROFILE
• A business degree in freight forwarding/logistics or a comparable qualification
• Professional experience in internal sales or a similar environment, as well as knowledge of customs and trade documents and ERP systems
• A strong customer- and service-oriented mindset, as well as a passion for communicating with internal and external stakeholders
• A structured, self-reliant work style and a good sense of priorities and processes
• Strong communication skills
• The ability to keep a cool head at all times, tact, and a passion for successful communication
• Business-level proficiency in German and English; any additional foreign languages are a plus
OUR OFFER
- Family-friendly and flexible work schedules, and a workplace where we can be ourselves
- Access to a company pension plan and opportunities for professional development through participation in training events
- Sports activities and team events, as well as specialty coffee, tea, and water available at all times - and much more
- A work environment in an innovative, mid-sized company with over 250 employees and interesting, varied tasks
- Looking for more benefits? Choose from a wide range of options, such as childcare subsidies, Urban Sportsclub, JobLunch, and much more
- A two-year fixed-term contract as a parental leave replacement
INTERESTED?
By the way, we believe that anyone can learn anything. Therefore, please feel free to apply to us if the advertised profile does not seem to suit you completely. We take a close look at every application and are open and curious - even or especially in the case of unusual backgrounds.
If you have any questions about this position, please contact us: +49 331 620 83 4484 or jobs@miethke.com.
Note on our application and selection process:
We highly value diversity. It is therefore a matter of course for us to consider all applications regardless of age, origin, gender, sexual identity, disability or religious affiliation.
- Anke Breitfeld
- Recruiter*in
- Roland Schulz
- Vice President Product & Sales
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